88fp Privacy Policy

88fp ("the Platform", "we", "us", "our") is an online gaming platform serving registered members across Pakistan. In the course of providing live casino games, cricket and sports betting, slot games, fishing games, and related services, 88fp necessarily collects and processes certain personal data belonging to its members.

This Privacy Policy describes our practices in relation to the collection, storage, use, transfer, and deletion of personal data. We are committed to handling member data responsibly, securely, and in a manner that respects your reasonable expectations of privacy.

1.3 The data controller for all personal information processed in connection with the 88fp platform is the 88fp operating entity. Any queries regarding data processing may be directed to our support team at the contact details provided in Section 13 of this policy.

88fp collects personal data that is necessary to provide you with a safe, secure, and fully functional gaming experience. The categories of personal data we collect include, but are not limited to, the following:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where explicitly required for responsible gaming purposes (for example, self-exclusion records) and only with your express consent.

88fp collects personal data through several channels and interactions with the platform. These include:

• Direct interactions: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or updating your profile settings.
• Automated technologies: Technical and usage data collected automatically when you access the 88fp platform, including through cookies, server logs, and analytics tools.
• Payment processors: Financial transaction data relayed to us by third-party payment service providers such as JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard when you conduct transactions.
• Identity verification providers: Data returned by KYC and document verification services used to authenticate member identities in compliance with anti-money laundering obligations.
• Fraud prevention services: Risk signals and data points shared by fraud detection partners to protect the integrity of the platform and its members.

88fp processes personal data only where there is a lawful and legitimate basis for doing so. The primary purposes for which we use your data are as follows:

• Account management: To create, maintain, and administer your 88fp member account, including authentication and security.
• Service delivery: To provide you with access to all gaming products, betting markets, and platform features offered by 88fp.
• Financial processing: To process deposits, withdrawals, and bonus transactions in PKR through supported payment methods.
• Identity and age verification: To confirm that you meet the 21+ age requirement and to comply with know-your-customer (KYC) obligations.
• Fraud and security: To detect, investigate, and prevent fraudulent transactions, account abuse, money laundering, and other illegal activity.
• Responsible gaming: To monitor gaming behaviour, enforce deposit limits, and administer self-exclusion requests in accordance with our Responsible Gaming Policy.
• Customer support: To respond to your enquiries, resolve disputes, and maintain records of communications with our support team.
• Legal compliance: To meet our obligations under applicable anti-money laundering, data protection, and gaming regulations.
• Marketing communications: To send you relevant promotional offers and platform updates, where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns and improve the performance, reliability, and user experience of the 88fp platform.

4.2 We will not use your personal data for any purpose that is incompatible with the purposes stated above without first seeking your explicit consent or establishing another valid legal basis for the processing.

88fp retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

5.2 As a general principle, account data and transaction records are retained for a minimum of five (5) years following account closure. This retention period reflects standard anti-money laundering compliance requirements applicable to online gaming operators.

5.3 Communication records, including live chat logs and email correspondence, are typically retained for a period of two (2) years. Technical and usage data may be retained in anonymised or aggregated form for longer periods for statistical analysis and platform improvement purposes.

5.4 Where you have requested account closure and there are no outstanding legal or compliance holds on your data, 88fp will securely delete or anonymise your personal data upon expiry of the applicable retention period.

88fp does not sell your personal data to third parties. We do not share your information with external organisations for their own independent marketing purposes. However, we do share data with trusted service providers and regulatory bodies where strictly necessary and in accordance with this policy.

6.2 Categories of third parties with whom 88fp may share your personal data include:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard — for processing financial transactions.
• Identity verification providers: KYC and document verification partners who assist in confirming member identities and age.
• Fraud prevention services: Risk management partners who help detect and prevent fraudulent or abusive activity on the platform.
• IT and hosting providers: Cloud infrastructure and server hosting partners who store and process platform data on our behalf under contractual data protection obligations.
• Customer support tools: Live chat and helpdesk software providers who facilitate communication between members and our support team.
• Regulatory and law enforcement authorities: Where we are legally required to disclose information in response to a court order, regulatory request, or law enforcement investigation.

6.3 All third-party service providers engaged by 88fp are contractually required to implement appropriate data security measures and to process personal data only on our instructions and for the specified purposes.

88fp employs a multi-layered approach to data security, combining technical, organisational, and procedural safeguards to protect your personal information against unauthorised access, loss, alteration, or disclosure.

Our security measures include, but are not limited to:

• SSL/TLS encryption: All data transmitted between your device and the 88fp platform is encrypted using industry-standard SSL/TLS protocols.
• Secure payment processing: Financial transactions are processed through PCI-DSS compliant payment gateways. 88fp does not store full payment card numbers on its servers.
• Access controls: Internal access to personal data is restricted on a need-to-know basis. All staff with access to member data are subject to confidentiality obligations.
• Two-factor authentication: Members are encouraged to enable two-factor authentication on their accounts as an additional layer of protection.
• Security monitoring: Automated systems monitor platform activity for unusual patterns that may indicate unauthorised access or fraudulent behaviour.
• Regular security reviews: 88fp conducts periodic reviews of its data security practices to ensure they remain appropriate and effective.

88fp uses cookies and similar tracking technologies to enhance your experience on the platform, ensure proper functionality, and gather analytical data about how the platform is used. A cookie is a small text file stored on your device by your web browser when you visit the 88fp platform.

8.2 The types of cookies used by 88fp include:

• Strictly necessary cookies: Required for the platform to function correctly. These include session management cookies and security tokens. These cannot be disabled without impairing platform functionality.
• Functional cookies: Enable the platform to remember your preferences, such as language settings and display options, to personalise your experience.
• Analytical cookies: Help us understand how members interact with the platform — which pages are visited, how long sessions last, and which features are most used — so we can improve the service.
• Security cookies: Assist in identifying suspicious login attempts, detecting bots, and protecting the integrity of member accounts.

8.3 You may manage cookie preferences through your browser settings. Blocking certain categories of cookies may limit some platform features. Strictly necessary cookies cannot be disabled, as they are essential to core platform operations such as maintaining your login session.

As an 88fp member, you hold certain rights in relation to your personal data. These rights are summarised below. To exercise any of these rights, please contact the 88fp support team via live chat or email as detailed in Section 13.

9.2 88fp will verify your identity before processing any data rights request to prevent unauthorised disclosure. We aim to respond to all verified requests within thirty (30) days. In complex cases, this period may be extended by a further thirty (30) days with notice provided to you.

The 88fp platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 21. Age verification is a mandatory step in the 88fp registration and KYC process.

10.2 If 88fp discovers or is notified that an account belongs to a person under the age of 21, the account will be immediately suspended, all data associated with that account will be flagged for deletion upon resolution of any legal or compliance obligations, and any balances will be held pending a review in accordance with our Terms and Conditions.

10.3 Parents or guardians who believe a minor may have accessed or registered on the 88fp platform are encouraged to contact our support team immediately via live chat so that the matter can be investigated and resolved promptly.

The 88fp platform integrates with third-party service providers to deliver a complete gaming experience. These include game content providers, payment processors, and customer support tools. Each of these providers operates under its own privacy policy and data handling practices.

11.2 While 88fp takes reasonable steps to ensure that all third-party providers maintain adequate data protection standards, we cannot accept responsibility for the privacy practices of external parties. We encourage members to review the privacy policies of payment providers — such as JazzCash and EasyPaisa — when conducting transactions through those services.

11.3 88fp does not embed social media tracking pixels or third-party advertising networks on the platform without disclosure. Where such integrations exist, they will be identified in this policy and subject to member consent where legally required.

88fp reserves the right to update or revise this Privacy Policy at any time in response to changes in legal requirements, platform functionality, or our data processing practices. The effective date at the top of this document will be updated to reflect the date of the most recent revision.

12.2 For material changes that significantly affect how we process your personal data, 88fp will provide advance notice to registered members via email or a prominent notice on the platform. Your continued use of the 88fp platform following the effective date of any revision constitutes acceptance of the updated policy.

12.3 We encourage all members to review this Privacy Policy periodically to stay informed about how 88fp protects and uses personal data. If you have questions about any revision, please contact our support team before continuing to use the platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 88fp, please contact our support team through any of the following channels:

• Live Chat: Available 24/7 — accessible directly from the 88fp platform
• Email: [email protected]
• Response Time: Average 3–5 minutes via live chat; email within 24 hours
• Languages: English and Urdu

For data rights requests specifically — such as access, correction, or deletion of your personal data — please clearly state the nature of your request and provide sufficient identifying information to allow us to verify your identity before processing the request. This is a necessary step to protect your data from being disclosed or altered as a result of an unauthorised request.